No, it just means that we’ve temporarily sold out of that item, and we’ll have new stock available soon. You can use our "Notify me when back in stock" button on contact our Customer Care team on customercare@jurlique.co.uk, to find out when it will be available again.

That’s great! You can buy up to eight of any specific item per order online. If you’d like to place a larger order, please call Customer Care so we can help you complete your order.

Simply go to your Shopping Bag and enter your code in the Promotion Code section on the right of the screen. Click the arrow button to apply the promotion code. The offer will then be applied to your order summary.

All offers are available for a limited time only and are subject to availability. Offers can’t be combined unless otherwise noted. If you have any problems using an offer code, get in touch with our Customer Care team.

The best way to find out about our latest offers is by signing up for our emails, and by following us on Facebook JurliqueUK and Instagram @jurlique_UK. These are the main ways we communicate our latest offers and promo codes.

By signing up for our emails, you will get 15% off your first order and you'll always be the first to know when a new offer is live. You'll also have access to exclusive insider offers.

We accept American Express, Mastercard or Visa cards. If you’re using a credit card, your billing name and address must match the credit card information used for payment.

You can also choose to pay with PayPal or ApplePay and you’ll be sent to the official payment site to complete your payment. Once you’ve done this, you’ll be redirected back to our website to confirm your order and finalise payment.

At this moment in time we do not, but we are working on launching this service very soon.

At Jurlique, we have always believed passionately in providing our consumers with highly effective, potent skin care products, developed with respect for our environment and without the use of animal testing.

We adhere to the strict requirements of the European Cosmetics Directive (76/768 ECC) and the European Commission Regulation (1223/2009), which prohibits the commissioning and testing on animals, of products and ingredients, for the purpose of developing new cosmetic products. Our skin care products are tested on consenting human volunteers by means of a “Cumulative Irritation Test” which determines the irritation and/or sensitization potential of a product after repeated application to the skin of human subjects.

We do not test our cosmetic and therapeutic products on animals as part of our product development process, we do not outsource this activity to any third parties, nor have we ever included animal testing in our product development process in the past. We work closely with our ingredient vendors to ensure they are aware of our company values and policies. We continue to adhere to the strict requirements of global cosmetic regulations regarding animal testing, with utmost respect for our customers and environment.

Additional information relating to local market laws

In China, local laws and regulations require that “general cosmetics”, subject to certain exemptions, and “special cosmetics” imported into China undergo animal testing to demonstrate consumer safety, as part of China’s product registration process.

China’s National Medical Products Administration has recently approved non-animal testing alternatives for the registration of “general cosmetics” where certain criteria can be met.  Jurlique welcomes the introduction of alternatives to animal testing for general cosmetics and is working towards implementing the measures necessary to enable it to use these alterative testing methods.  Animal testing is still required by law in China for the registration of  “special cosmetics”, however, Jurlique is hopeful that alternative testing methods for these products will also be available in China soon.